Shipping policy
Thank you for shopping with potchistore.
This Shipping Policy explains where we ship, how long delivery takes, and what customers should expect after placing an order.
Shipping Locations
potchistore currently ships to the following countries:
- United States
- Canada
- United Kingdom
- Australia
- New Zealand
We do not currently ship to countries outside these locations unless otherwise stated on our website.
Order Processing
After your order is placed, you will receive an order confirmation email.
Orders are processed after payment is successfully completed and the order details are verified.
Please make sure your shipping address is complete and accurate. potchistore is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.
Estimated Delivery Time
Estimated delivery time is:
8–10 business days
This estimate applies to orders shipped to the United States, Canada, United Kingdom, Australia, and New Zealand, unless otherwise stated at checkout.
Business days do not include weekends or public holidays.
Shipping Delays
While we aim to deliver all orders within the estimated timeframe, delays may occasionally occur due to:
- Customs processing
- Courier delays
- High order volume
- Public holidays
- Weather conditions
- Incorrect shipping details
- Events outside our control
If there is a significant delay with your order, we will do our best to notify you using the contact information provided at checkout.